Curbside Pickup (Sudbury Only)

  • Curbside pickup is only available for SUDBURY district residents only, an online covid screening check must be completed is required and will be sent to buyers when scheduling pickup.
  • Address and directions will be provided once the time and date is sate for pickup.

Terms of Sale - Paintings

Paintings :

  • Prices do not include any applicable Canadian sales taxes (GST-HST);
  • I am not responsible for the estimate, calculation, or payment of international customs, duties, or import taxes;
  • Purchase of a painting does not constitute a copyright license, permission to reproduce, nor other rights to the intellectual properties or rights to the work; any and all lawfull reproductions or like images must be attributed;
  • A Certificate of Authenticity, and official invoice, is provided with all paintings;
  • Paintings do not ship unless/until paid for in full.

Terms of Sale - Books/Zines

  • Prices displayed do not include any applicable Canadian sales taxes (GST-HST);
  • Books and zines are sent via regular mail within Canada; tracked shipping is cost prohibitive. International orders may be provided with tracked shipping.
  • I am not responsible for the estimate, calculation, or payment of international customs, duties, or import taxes;
  • Purchases do not ship unless/until paid in full.

Shipping Terms/Info

  • Paintings are shipped via Canada Post or best rate courier. Purchasers will receive a tracking number once it ships.
  • All shipped paintings are insured, once the painting is received by the courrier I am not liable for any damages in transit.
  • Books are sent regular mail. Tracking is not available due to it being cost prohibitive.
  • COVID19due to Canada Post experiencing intermittent staffing shortages at Station B – Sudbury, this may add a day to your expected delivery date. 

Studio Hours / Service Standards

I make the best effort to reply to all inquiries and process sales within the delays listed below :

Service Standards : 

a. All online sales are processed and expedited within 2-3 business days, subject to confirmation of shippingdetails (if applicable) with the buyer;
b. Pre-sale inquiries are responded to fortwith, ususually within a day;
c. Non-sale/post inquiries are responded to within 7-10 business days.

STUDIO HOURS/BUSINESS DAYS:

Monday & Tuesday : CLOSED
Wednesday to Sunday : Open

All inquiries are responded to on business days exclusively, during busier periods, please expect up to a 48 hour delay.

For the 2021/22 calendar year, the S-R Studio will be closed on :

April 02, 03, 04 – Good Friday (Stat. Holiday, ON)
May 21-25 – Victory Day (Stat. Holiday, ON)
July 1-2 – Canada Day (Fed. Holiday, Canada)
September 6-7 – Labour Day (Labour Holiday)
October 8-11 – Thanksgiving (Stat. Holiday, ON)
December 23-27 – Christian Holidays (Stat. Holiday,  ON)
December 30-31 – New Year’s Eve (Holiday)
January 1-3 – New Year’s Day (Holiday)

Payment Methods

Online Sales Payment Methods : Interac e- Transfers, AMEX, MasterCard, VISA

Offline : Interac e-Transfers, AMEX, MasterCard, VISA, Bank Draft, Certified Cheque, Cash.

In an effort to minimize costs,  a 2.8% fee will be levied on Credit card purchases made (not on this online store) over $125 (net).

Sales Taxes (Canada, Ontario)

Sales taxes are automatically calculated based on the province in which the goods are to be delivered. International orders are not subject to Canadian sales taxes. My registration number is 70253 2318 RT 0001 as “Stéphane-Robert, Artiste”.  In Ontario, sales taxes on paintings is 13%, and 5% on books/zines.